The Game won't start

If RuneScape won't start, crashes, or runs slowly, then please try one of the following possible solutions:

• Try rebooting your computer.
  If RuneScape normally works for you, but isn't today, the first thing to try is simply rebooting your computer. This fixes the problem a lot of the time!
  
  
• Upgrade Java.
  Click here to download and install the latest version of Java.
  
  
• Download the latest Windows patches.
  Click here to visit Windows Update and install the latest patches for your operating system.
  
  
• Try changing the 'Java Options' settings.
  Go to the Java Options page on our website (under the 'Play Now' drop-down menu) and try changing the Java setting to 'Force Sun Java', press 'save settings', then proceed to load the game as normal.
  
  
• Try running in the latest version of Firefox.
  Download the latest version of Firefox here, and try using that to play the game.
  
  
• Close all unnecessary programs before running RuneScape.
  Close all other unnecessary windows and programs before starting RuneScape.

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Further Help If this article does not help you, you may find the following sections of the RuneScape site helpful: Visit the technical support forums